1. INTRODUCTION

A corporation incorporated in India called Alisan Smart Homes, with its registered office at 203 Ganpati Heights, Mata Road, Near Bus Stand Workshop, Gurgaon 122001, owns and operates the website alisan.co.in (the “Website”). The Website is made available to you for reasonable use, subject to all the terms and conditions set forth in this agreement.

2. ACCEPTANCE OF TERMS OF USE

Under the following terms and conditions of use (“Terms of Use”), alisan.co.in provides data for the client to seek necessary smart home devices or home automation-related items, any information regarding smart devices, their maintenance, etc. You consent to abide by these Terms of Use by making any use of the Service. Additionally, you agree to follow any applicable established guidelines for all alisan.co.in Services, which are subject to change, when using a specific alisan.co.in Service.
Only those who are able to enter into a contract that is enforceable under the Indian Contract Act of 1872 are permitted to use the website.co.in. You may only use this website if you are at least 18 years old and are accompanied by your parents or legal guardians.
If you use the website, you are in charge of protecting the privacy of your password and account information and limiting access to your computer to stop unauthorised users from accessing your account. You acknowledge that you are accountable for all actions taken using your account or password. You must take all necessary precautions to keep the password secure and confidential, and you must notify us right away if you have any reason to suspect that your password has come into the possession of a third party or that it is currently being used or is likely to be used in an unauthorised manner. Please make sure the information you supply to us is accurate and full, and let us know right away if there are any changes.
Your only option if you disagree with any Terms of Use, any guidelines, or any subsequent amendments thereto, or if you become unhappy with alisan.co.in in any manner, is to stop using it right away. However, you are urged to voice your problems or complaints to our customer care team, who will try their best to resolve them.

3. DESCRIPTION OF WEBSITE

Alisan.co.in’s mission is to organise the Indian smart device market and establish itself as the go-to website for anybody interested in the home automation sector. Through its constantly updated catalogues, users will be able to quickly find the part they need. The website will offer product information for automation.

4. GENERAL TERMS OF USE

  1. By using this website, whether or not you make a purchase, User/customer hereby implicitly accepts to be bound by these Terms of Use.
  2. User/ customer is hereby authorized to use the Website for lawful purposes or for the purposes as mentioned in the Terms of Use. Any unauthorized use of the Website will lead to strict legal action against the user/ customer as per the applicable laws.
  3. The prices and availability of the products offered on the Website are subject to change, without any notice or any consequential liability on the company.
  4. All offers on products shall be for a limited period of time, as mentioned under the order specification. company may at its sole discretion modify, extend, update or withdraw the offers on products without prior notice to the users, customers but such modification will be intimated on the Website.
  5. The company may, at any time due to various reasons, including but not limited to technical errors, unavailability of stocks, or for any other reasons whatsoever, cancel the orders placed by users/ customers. company’s decision of cancellation of order shall be final and the company shall not be liable for such cancellation whatsoever. If the order is cancelled after the credit card has been charged, the said amount will be reversed in the user’s credit card account.
  6. The company strives to provide accurate products, services and pricing information. In the event that a product or service is listed at an incorrect price or with incorrect information due to an error in pricing or product or service information, the company may, at its discretion, either contact the user/ customer for instructions or cancel the user’s/ customer’s order, which the user/ customer will be notified about.
  7. Company shall have the right to modify the price of a product or service any time, without any prior information.
  8. In case of requests for order cancellations, the company, at its sole discretion, reserves the right to accept or reject requests for order cancellations for any reason whatsoever, without being liable to show cause to the user/ customer. As part of usual business practice, if the company receives a cancellation notice and the order has not been processed/ approved by company, the company shall cancel the order and refund the entire amount to the user/customer within a reasonable period of time.
  9. In case an order has already been processed, it is pertinent to note that the company will not be able to cancel the same and for the purpose has the full right to decide whether an order has been processed or not. User/ customer hereby agrees and undertakes that the decision taken by the company is acceptable to user/ customer and user/ customer shall not create any dispute on the decision taken by the company on cancellation.
  10. Under no circumstances company’s liability shall exceed giving the user/customer a replacement of the same product/ alternate product of the same value.
  11. These terms and conditions are subject to Indian laws and any dispute shall be subject to the jurisdiction of the courts in New Delhi (India) only, and may be modified by the company at any time, for which the company is not liable to notify the users/ customers.

5. MODIFICATIONS TO THESE TERMS OF USE

These terms and conditions are subject to change, modification, or other alteration at any time, at our sole discretion. Such modifications shall take effect as soon as they are posted. To be informed of any changes, you must regularly review this agreement.

6. CONTENT

Information from third parties, such as users, resellers, software developers, publishers, marketing agencies, advertisers, and content partners, is included in the content of alisan.co.in. Although the validity of the Website’s content has been verified, the company has no control over the veracity of the information on its pages or the content of www.alisan.co.in We cannot be held liable for any such information, including its legitimacy, currency, content, quality, compliance with copyright laws, legality, or any resulting loss or harm. The website may contain technical flaws or typographical errors. The availability of any product or service, as well as its prices and other details, are all subject to change without notice.

7. OWNERSHIP OF RIGHTS

The business or the relevant original equipment manufacturer holds all rights, titles, and interests, including trademarks and copyrights, in relation to the domain name and site material hosted on the website. Users may only read, print, or download material, data, and/or visuals for personal use from the website. Unauthorized access, reproduction, redistribution, transmission, and/or dealing with any content on this website in any other way, in whole or in part, is absolutely forbidden. Violations of this policy will result in severe legal action being taken against the offending users. You acknowledge that the Service is not responsible for any postings, smart home device, dealer data, messages, text, files, pictures, photos, videos, sounds, or other materials (“Content”) submitted, sent, or linked from the Service.Although the company does not claim ownership of Content that its users post, by posting Content to any public area of the Website, you automatically grant, and you represent and warrant that you have the right to grant, to the company an irrevocable, perpetual, non-exclusive, fully paid, worldwide license to use, copy, perform, display, and distribute the said Content and to prepare derivative works of, or incorporate into other works, said Content, and to grant and authorize sublicenses (through multiple tiers) of the foregoing. Furthermore, by posting Content to any public area of the Website, you automatically grant the company all rights necessary to prohibit any subsequent aggregation, display, copying, duplication, reproduction, or exploitation of the Content on the Website by any party for any purpose.
All components of the Website are protected by intellectual property laws and are the property of the company. Users shall not acquire any rights, including rights in or to any software, trademarks or components of the Website, by access or use of the Website. Copyright notices and trademarks may not be changed or removed. Components of the Website may not be reproduced in whole or in part in any manner or form (including electronic or printed form) without our prior written consent and unless full acknowledgement of the source is provided.
You and we acknowledge that, in the event of any third party claim that the Website infringes that third party’s intellectual property rights, we, will be solely responsible for the investigation, defence, settlement and discharge of any such intellectual property infringement claim; provided such infringement was not caused by us.

8. DISCLAIMER OF WARRANTIES

The Website and the service are provided on an “as is” or “as available” basis, without any warranties of any kind. The company makes no representation or warranty as to the accuracy, completeness or authenticity of the information contained in the Website. 
Your linking to any other website is at your own risk. You agree that you must evaluate, and bear all risks associated with, the use of any Content, that you may not rely on said Content, and that under no circumstances will the company be liable in any way for any Content or for any loss or damage of any kind incurred as a result of the use of any Content posted, emailed or otherwise made available via the service. You acknowledge that alisan.co.in does not always pre-screen or approve Content (unless specified), but that alisan.co.in shall have the right (but not the obligation) in its sole discretion to refuse, delete or move any Content that is available via the service, for violating the letter or spirit of the Terms of Use or for any other reason.

9. THIRD-PARTY CONTENT, SITES, AND SERVICES

The alisan.co.in site and Content available through the Service may contain features and functionalities that may link you or provide you with access to third-party content which is completely independent of alisan.co.in, including websites, directories, servers, networks, systems, information and databases, applications, software, programs, products or services, and the Internet as a whole. Your interactions with organizations and/or individuals found on or through the service, including payment and delivery of goods or services, and any other terms, conditions, warranties, or representations associated with such dealings, are solely between you and such organizations and/or individuals. You should make whatever investigation you feel necessary or appropriate before proceeding with any online or offline communication/transaction with any of these third parties. You agree that the company cannot be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings. If there is a dispute between participants on this Website, or between users and any third party, you understand and agree that the company is under no obligation to become involved. In the event that you have a dispute with one or more other users, you hereby release the company, its officers, employees, agents, and successors in rights from claims, demands, and damages (actual and consequential) of every kind or nature, known or unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way related to such disputes and/or our service. Customer disputes with workshops/outlets/shops producers or suppliers providing information or goods to customers also routed through alisan.co.in, shall be considered as the THIRD PARTY.
alisan.co.in deals with producers and suppliers and offer their catalogue to customers as a mediator. We recommend taking professional advice from workshop specialists during choosing smart home products intended for installation in your home. In the case of any fitment, quality issue with home automation product supplier, the company does not take any responsibility for issues and quality of products but may help the customer to resolve issues if possible with mutual agreements between customer and supplier.

10. PRIVACY AND INFORMATION DISCLOSURE

The company has established a Privacy Policy to explain to users how their information is collected. Your use of the Website or the service signifies acknowledgement of and agreement to our Privacy Policy. You further acknowledge and agree that the company may, in its sole discretion, preserve or disclose your content, as well as your information, such as email addresses, IP addresses, timestamps, and other user information, if required to do so by law or in the good-faith belief that such preservation or disclosure is reasonably necessary to: comply with legal process; enforce these Terms of Use; respond to claims that any Content violates the rights of third-parties; respond to claims that contact information (e.g. phone number, address) of a third-party has been posted or transmitted without their consent or as a form of harassment; protect the rights, property, or personal safety of www.alisan.co.in, its users or the general public.

11. CONDUCT

  1. You agree not to post, email, or otherwise make available content:
    • libellous, invasive of another’s privacy, or is harmful to minors in any way;
    • that is pornographic in nature;
    • that harasses degrades intimidates or is hateful toward an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability;
    • that impersonates any person or entity or falsely states or otherwise misrepresents your affiliation with a person or entity;
    • that includes personal or identifying information about another person without that person’s explicit consent;
    • that is false, deceptive, misleading, deceitful, or constitutes “bait-and-switch”;
    • that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party, or Content that you do not have a right to make available under any law or under contractual or fiduciary relationships;
    • that constitutes or contains “affiliate marketing,” “link referral code,” “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or unsolicited commercial advertisement;
    • that constitutes or contains any form of advertising or solicitation;
    • that includes links to commercial services or websites, except as allowed in “services”;
    • that advertises any illegal service or the sale of any items the sale of which is prohibited or restricted by any applicable law, including without limitation items the sale of which is prohibited or regulated by Indian law.
    • that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
    • that disrupts the normal flow of dialogue with an excessive number of messages (flooding attack) to the service, or that otherwise negatively affects other users’ ability to use the service; or
    • that employs misleading email addresses, or forged headers, or otherwise manipulated identifiers in order to disguise the origin of Content transmitted through the service.
  2. Additionally, you agree not to:
    • contact anyone who has asked not to be contacted;
    • “stalk” or otherwise harass anyone;
    • collect personal data about other users for commercial or unlawful purposes;
    • use automated means, including spiders, robots, crawlers, data mining tools, or the like to download data from the Service – unless expressly permitted by alisan.co.in :
    • post-non-local or otherwise irrelevant Content, repeatedly post the same or similar Content or otherwise impose an unreasonable or disproportionately large load on our infrastructure;
    • attempt to gain unauthorized access to alisan.co.in computer systems or engage in any activity that disrupts, diminishes the quality of, interferes with the performance of, or impairs the functionality of, the Service or the alisan.co.in website; or
    • use any form of automated device or computer program that enables the submission of postings on alisan.co.in without each posting being manually entered by the author thereof (an “automated posting device”), including without limitation, the use of any such automated posting device to submit postings in bulk, or for automatic submission of postings at regular intervals.

13. ACCESS TO THE SERVICE

The company grants you a limited, revocable, non-exclusive license to access the Website to avail of the service for your own personal use. This license does not include any collection, aggregation, copying, duplication, display, or derivative use of the Service nor any use of data mining, robots, spiders, or similar data gathering and extraction tools for any purpose unless expressly permitted by the company. A limited exception is provided to general purpose internet search engines and non-commercial public archives that use such tools to gather information for the sole purpose of displaying hyperlinks to the service, provided they each do so from a stable IP address or range of IP addresses using an easily identifiable agent and comply with our robots.txt file. “General purpose internet search engine” does not include a website or search engine or other services that specializes in classified listings or in any subset of classifieds listings such as jobs, housing, for sale, services, or personals, or which is in the business of providing classified ad listing services. The company permits you to display on your website or create a hyperlink on your website to, individual postings on the service so long as such use is for non-commercial and/or news reporting purposes only (e.g., for use in personal web blogs or personal online media).

14. FINANCIAL DETAILS

User agrees, understands, and confirms that the credit/debit card details or other financial details provided, for availing of services on the Website will be correct and accurate and the User shall not use the credit /debit card or financial facility which is not lawfully owned/obtained by the user. The user also understands that any financial information submitted by the user is directly received by the company’s acquiring bank and not taken by the company directly. The company will not be liable for any credit/debit card fraud. The liability for use of a card fraudulently will be on the user and the onus to ‘prove otherwise’ shall be exclusively on the user. The company and its associated acquiring bank or financial institutions reserve the right to recover the cost of goods, collection charges, and lawyers fees from persons using the Website fraudulently, initiate legal proceedings against such persons for fraudulent use of the Website and any other unlawful acts or acts or omissions in breach of these terms and conditions in accordance with applicable laws.

15. TERMINATION OF SERVICE

You agree that Company, in its sole discretion, has the right (but not the obligation) to delete or deactivate your account, block your email or IP address, or otherwise terminate your access to or use of the service (or any part thereof), immediately and without notice, and remove and discard any Content within the Service, for any reason, including, without limitation, if Company believes that you have acted inconsistently with the letter or spirit of the Terms of Use. Further, you agree that the company shall not be liable to you or any third party for any termination of your access to the service. Further, you agree not to attempt to use the Service after said termination. Sections 2, 6, 12, 13, 15,-16 & 17 shall survive termination of these Terms of Use.

16. LIMITATIONS OF LIABILITY & INDEMNITY

Under no circumstances shall the company be liable for direct, indirect, incidental, special, consequential or exemplary damages (even if the company has been advised of the possibility of such damages), resulting from any aspect of your use of the Website or the service, whether the damages arise from use or misuse of the Website or the service, from an inability to use the Website or the service, or the interruption, suspension, modification, alteration, or termination of the Website or the service. Such limitation shall also apply with respect to damages incurred by reason of other services or products received through or advertised in connection with the Website or the service or any links on the Website, as well as by reason of any information or advice received through or advertised in connection with the Website or the service or any links on the Website. These limitations shall apply to the fullest extent permitted by law. In some jurisdictions, limitations of liability are not permitted. In such jurisdictions, some of the foregoing limitations may not apply to you. You agree to indemnify and hold the company, its officers, subsidiaries, affiliates, successors, assigns, directors, officers, agents, service providers, suppliers, and employees, harmless from any claim or demand, including reasonable attorney fees and court costs, made by any third party due to or arising out of Content you submit, post or make available through the service, your use of the service, your violation of the Terms of Use, your breach of any of the representations and warranties herein, or your violation of any rights of another.

17. GENERAL INFORMATION

The Terms of Use constitute the entire agreement between you and the company and govern your use of the service, superseding any prior agreements between you and the company. The Terms of Use and the relationship between you and the company shall be governed by the Indian laws without regard to its conflict of law provisions. You and the company agree to submit to the exclusive jurisdiction of the courts located in Gurgaon, India. The failure of the company to exercise or enforce any right or provision of the Terms of Use shall not constitute a waiver of such right or provision. If any provision of the Terms of Use is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties intentions as reflected in the provision, and the other provisions of the Terms of Use remain in full force and effect. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the service or the Terms of Use must be filed within one (1) year after such claim or cause of action arose or be forever barred. It is entirely and sole decision of the company to use any kind of promotion, channels of promotion to generate leads. A different way of (channel of) promotion may be any of the following mentioned – SMS campaign, pamphlets distribution, newspapers advertisement, yellow pages, distribution of coupons, online promotion, website exchange links, and any other way of promotion. The promotion channel will be decided by the company for awareness and generation of leads. All users and suppliers agree to allow the company to use promotional material for the generation of leads. Further explanation of this agreement, the company is doing exclusive promotion by creating directory / sub-domain web pages of home automation products supplier members to generate leads.

18. PICTURES / PHOTOS USED IN THE WEBSITE

Website content has pictures. The picture is representative of a concept or service, not necessarily the original or true copy of the product or service sold. NOTE: We update these Terms from time to time, regularly and all customers/visitors at alisan.co.in agree to read it when required and the company will not inform separately for any updates of these Terms and Conditions.